Last updated: September 9, 2025
By accessing and using the Mild Money website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website and services provided by Mild Money, located at 108 Nursery St, Sheffield S3 8GG, United Kingdom.
Mild Money provides home accessories, interior design consultation, custom home accessories, home styling services, and quality assurance services throughout the United Kingdom. Our services include but are not limited to:
When you create an account with us or use our services, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding any passwords and for all activities that occur under your account.
You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
All orders are subject to acceptance by Mild Money. We reserve the right to refuse any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
All prices are quoted in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. Payment is required at the time of order unless other arrangements have been made.
Custom orders require a 50% deposit before work begins, with the balance due upon completion. Custom orders are non-refundable once production has commenced.
Delivery times are estimates and not guaranteed. We will make reasonable efforts to deliver within the estimated timeframe but are not liable for delays beyond our control.
Installation services, where offered, are provided by trained professionals. You must provide safe and adequate access to the installation area.
You may return standard products within 30 days of delivery for a full refund, provided they are in original condition and packaging. Return shipping costs are the customer's responsibility unless the item is defective.
Custom-made products are not eligible for return unless they are defective or do not meet the agreed specifications.
Service fees are non-refundable once work has commenced, unless we fail to deliver the agreed-upon service.
We provide warranties on our products and services as outlined in our Quality Assurance service page. Warranty periods vary by product type and are specified at the time of purchase.
Warranties do not cover normal wear and tear, misuse, abuse, or damage caused by accidents or external factors.
The service and its original content, features, and functionality are and will remain the exclusive property of Mild Money and its licensors. The service is protected by copyright, trademark, and other laws.
Custom designs created for you remain your property upon full payment, but we retain the right to use design techniques and general concepts in future work.
You may not use our service:
In no event shall Mild Money, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid us for the specific service giving rise to the claim.
You agree to defend, indemnify, and hold harmless Mild Money and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the service will cease immediately.
These Terms shall be interpreted and governed by the laws of England and Wales, without regard to conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms of Service, please contact us:
Mild Money
108 Nursery St
Sheffield S3 8GG
United Kingdom
Phone: +44 114 322 1020
Email: [email protected]